Business Value Balance

Given that you agree with the recent post on every business having the same four core values . . . let’s continue our discussion. Here’s a diagram for visualization: Business Value Balance.  Each operational value exists in a spectrum (generally from happiest to least happy).  Depending on the current score for each value on their respective spectrum, business is probably good.  Referring to

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All Business Values are the Same

In my experience coaching businesses for operational resilience I’ve found that all businesses are inherently the same.  Just as they can internally organize themselves into three simple zones of selling, making and managing, they can also break down their operational values into four categories: 1.  Happy staff – Employees who are generally satisfied enough to stick around and get the

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The astonishing piece that is often left out of recovery plans

It’s astonishing in it’s simplicity.  The business often gets left out of disaster recovery and the resilience picture.  Disaster recovery is the continuity of your information systems but you certainly can’t recreate your business with simply a server.  That server has to live somewhere, it needs people to love and care for it and it needs a purpose.  Your IT manager cannot determine

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Emergency Response Handbook

I’d like to hear what everyone is including in their emergency response handbooks – Let’s make a list we can refer to for updates.  Here’s a start.  We include basic emergency response items in our handbook: evacuation/ shelter, fire, seismic activity (earthquake), power failure, hurricane, hazardous materials spill, medical emergency (first aid) chemical & bio warfare exposure, suspicious packages and

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